Shiping and Delivery Policy

Shipping Locations

We proudly deliver our products across India. Whether you are in a metropolitan city or a remote area, we strive to reach you with our high-quality products.

Processing Time

• Order Processing: Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
• Customization Time: For personalized products, additional time may be required to complete the customization. This time will be communicated to you at the time of order confirmation.

Shipping Methods and Delivery Times

• Standard Shipping: Our standard shipping method typically delivers within 5-7 business days, depending on your location.
• Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Delivery times for express shipping range from 2-4 business days.

Please note that delivery times are estimates and may vary due to external factors such as weather conditions, transportation delays, or other unforeseen circumstances.

Shipping Charges

• Standard Shipping: We offer free standard shipping on all orders across India.
• Express Shipping: Charges for express shipping vary based on the destination and weight of the package. The exact shipping cost will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment through our carrier’s website.

Delivery Issues

• Incorrect Address: Please ensure that your shipping address is correct at the time of order placement. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
• Missed Delivery: If a delivery attempt is unsuccessful, our carrier will make a second attempt. If the delivery is still unsuccessful, the package may be returned to us. In such cases, please contact our customer service team to arrange for re-shipment.
• Damaged or Lost Packages: If your package is lost or arrives damaged, please contact our customer service team within 48 hours of delivery. Provide your order details and a parcel opening video if applicable.

Customs and Import Duties

For orders delivered within India, there are no customs or import duties. All applicable taxes are included in the price of the product.